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NOTE: If you have a 64-bit operating system, the RealPlayer folders will be in a different location:ĥ. Delete the Real folder: C:\Program files\common files\real

Delete the RealPlayer folder: C:\Program files\real\RealPlayerĨ. To delete the folders for RealPlayer located at:ĥ. So after doing all this he Googled about this issue and reached a support forum for Real Player here is the link of that support forum he read it and tried all the steps to get Rid of that.So he re-installed and uninstalled it but the same issue persists.Īfter the uninstall he was instructed to do the following Delete the RealPlayer folders. Checked the start up items by going to Run-> typing “ Msconfig” and in the system configuration utility clicked on start up and unchecked everything he could find related to the Real Player Cloud. He then checked the control panel if he could find the real player cloud icon so that he could uninstall it from there but did not find any icons for Real player. He tried to remove it, he checked the add remove program ( Program and features ) and scrolled through the list but did not find Real Player there. So after it was uninstalled he went to Computer and found the Real Player Cloud system folder there. He did not know that he would not completely get rid of the real player. This issue actually occurred after one of our clients uninstalled the Real player Cloud from his computer.